Privacy Policy

This Privacy Policy explains how Combway collects, uses, retains and protects the information you submit through our website.

What we collect

When you submit a partnership application or feedback, we may collect:
· Contact information: name, email, phone;
· Company information: company name, company website, region;
· Content: selected product categories and any remarks / feedback you provide;
· Technical information: submission time, IP address, User-Agent (for security auditing).

Purpose

We only use the above information to:
· Respond to your inquiry or partnership intent;
· Internal follow-up, contracting and product demos;
· Security auditing and abuse prevention.

Data Retention

Your submission records are kept on our server for 180 days and auto-purged thereafter. To request earlier deletion, contact us via the email below.

Sharing and Third Parties

We do not sell your personal information to any third party.
We may disclose information to relevant authorities when required by law or with your explicit consent.

Security

We apply reasonable technical and organizational safeguards to your data, including HTTPS transport, encrypted database credentials and access authentication. Note that no internet transmission is 100% secure.

Your Rights

You have the right to:
· Access the information we hold about you;
· Correct inaccurate information;
· Request deletion or withdraw consent.
Please contact us via the email below.

Contact

For any questions about this policy, or to exercise the rights above, please contact:
Email: service@combway.com
Address: Sichuan Combway Technology Co., Ltd.

Last updated: 2026-08